친절하고 상냥하며 남을 대하는 태도가 정답고 따뜻함.
The quality of being kind, affable, and easy to talk to; a disposition characterized by warmth and approachability.
예문:
"The staff's genuine friendliness made our stay at the hotel very pleasant."
"He was surprised by the friendliness of the strangers he met on his journey."
"A little bit of friendliness can go a long way in resolving a conflict."